Privacy

What information do we collect?
We collect information from you when you place an order in our online shop, ask our resident trainer a question, sign up to our newsletter, enter a competition or add your dog to the website. You may be asked to enter your name, e-mail address, postal address or phone number. You may, however, also visit Oh My Dog anonymously.

What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:

  • to improve customer service (your information helps us to more effectively respond to your customer service requests)
  • to process transactions (your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested)
  • to administer a contest, promotion, survey or other site feature
  • to send periodic emails (the email address you provide when you place an order in our online shop or add your dog to the website may be used to send you information and updates pertaining to your order, in addition to occasional Oh My Dog news, updates, etc.)

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you contact us. When you place an order in the Oh My Dog online shop all the supplied sensitive/credit information is transmitted securely via Secure Socket Layer (SSL) technology and then encrypted into our Payment Gateway Provider’s database (PayPal) only to be accessible by those authorized with special access rights to such systems. PayPal are required to keep this information confidential. After a transaction, your private information (credit cards, etc.) will not be stored on our servers.

Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links
We may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of Oh My Dog and welcome any feedback about these sites.

Your consent
By visiting Oh My Dog, you consent to our privacy policy.

Changes to our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this page.

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